Technology & Integration

Solving Complexity Through Proprietary Tech Solutions

Our technology supports our clients to fulfill their ecommerce ambitions.

Adding Value Through Tech

We empower our teams and clients with tech solutions, solving complexity for our clients and providing a better experience to their customers.

Our In-house Tech Team

Our Tech hub in Vietnam consists of engineering and product management rockstars with many years of experience building SaaS products & ecommerce tech solutions.

Ecommerce & Tech Expertise

We combine ecommerce experience & strong tech capabilities to offer a superior service to our clients. We understand what’s required to drive ecommerce growth across South East Asia

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Technology Expertise

Our strong in-house tech team builds powerful solutions for our clients and our internal teams, ranging from customer service tools to end-to-end omnichannel integrations.

Our Technology Solutions

We simplify ecommerce for our clients by combining our service offering & our in-house technology solutions

Store Management Tech

Omni-channel ecommerce adds complexity for our clients and our teams. Our in-house solutions streamline and automate store operations across marketplaces, which allows our teams to focus on more strategic value-adding activities for our clients.

Marketing Tech

Through our proprietary marketing tech solutions we provide better results, scale, and transparency to our clients. Our tech helps to ensure timely campaign creation, monitoring, and optimization of our clients’ ad spend through:

Automatic Ad Creation: we manage marketing campaigns at scale through our own ad- and campaign creation solution
Automatic Ad Optimization: keyword bidding optimization based on our bidding algorithms.
Advanced real-time reporting across all marketing channels and all countries

Customer Service Tech

We empower our customer service teams through our in-house PowerChat solution, bringing all chat channels in one place as well as offering smart automations. This enables our agents to engage in outbound activities to drive sales and make our clients’ customers happy.

eOMS

Our proprietary ecommerce OMS is built for scale and is integrated into all major South East Asian marketplaces and social commerce channels, solving omni-channel sales management challenges for our clients through:

Multi-channel selling & unified management interface
Stock & price sync across your sales channels
Centralized order management & processing
Product catalogue and listing management
Easy product thumbnail updates

(Custom) Integrations

With a strong track record in marketplace – and third-party API integrations and software product development, our team knows what it takes to connect your systems to the ecommerce ecosystem in SEA. SAP or Netsuite ERP integrations, WMS/OMS integrations, we have done it all.