Solving Complexity Through Proprietary Tech Solutions

Our technology supports our clients to fulfill their ecommerce ambitions.

Technology Expertise

Our strong in-house tech team builds powerful solutions for our clients and our internal teams, ranging from customer service tools to end-to-end omnichannel integrations.

Our Technology Solutions

We simplify ecommerce for our clients by combining our service offering & our in-house technology solutions

Store Management Tech

 

Omni-channel ecommerce adds complexity for our clients and our teams. Our in-house solutions streamline and automate store operations across marketplaces, which allows our teams to focus on more strategic value-adding activities for our clients.

Marketing Tech

 

Through our proprietary markeing tech solutions we provide better results, scale, and transparency to our clients. Our tech helps to ensure timely campaign creation, monitoring, and optimization of our clients’ ad spend through: 

  • Automatic Ad Creation: we manage marketing campaigns at scale through our own ad- and campaign creation solution
  • Automatic Ad Optimization: keyword bidding optimization based on our bidding algorithms.
  • Advanced real-time reporting across all marketing channels and all countries

 

 

Customer Service Tech

 

We empower our customer service teams through our in-house PowerChat solution, bringing all chat channels in one place as well as offering smart automations. This enables our agents to engage in outbound activities to drive sales and make our clients’ customers happy.

eOMS

 

Our proprietary ecommerce OMS is built for scale and is integrated into all major South East Asian marketplaces and social commerce channels, solving omni-channel sales management challenges for our clients through:

  • Multi-channel selling & unified management interface
  • Stock & price sync across your sales channels
  • Centralized order management & processing
  • Product catalogue and listing management
  • Easy product thumbnail updates

(Custom) Integrations

 

With a strong track record in marketplace – and third-party API integrations and software product development, our team knows what it takes to connect your systems to the ecommerce ecosystem in SEA. SAP or Netsuite ERP integrations, WMS/OMS integrations, we have done it all.

Technology Partners

We make use of advanced technologies for superior performance.

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